Evidence map›Paper›PMID 36145165›Full record

ArticleNutrients2022

Barriers and Facilitators of Online Grocery Services: Perceptions from Rural and Urban Grocery Store Managers.

Rachel Gillespie, Emily DeWitt, Angela C B Trude, Lindsey Haynes-Maslow, Travis Hudson, Elizabeth Anderson-Steeves, Makenzie Barr, Alison Gustafson

Abstract read
PubMed Full text at PMC Publisher
In one paragraph

Article in Nutrients, 2022. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 1 paper.

0numbers the graph read from it
0cells of the map it votes in
1citing papers in PubMed
–field-weighted citation impact
1 · What the graph read from it

What it found

Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.

The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.

2 · The registry

The trial behind it

Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.

Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.

3 · Its place in the literature

Who cites it

1 citing paper in PubMed.

  1. Article
4 · The record

Corrections and comments

PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.

5 · Who and what money

Authors and funding

8 authors.

Rachel GillespieFamily and Consumer Sciences Extension, College of Agriculture, Food and Environment, University of Kentucky, Lexington, KY 40506, USA.ORCID 0000-0003-1860-6652
Emily DeWittFamily and Consumer Sciences Extension, College of Agriculture, Food and Environment, University of Kentucky, Lexington, KY 40506, USA.ORCID 0000-0003-2018-5922
Angela C B TrudeDepartment of Nutrition and Food Studies, Steinhardt School of Culture, Education, and Human Development, New York University, New York, NY 10003, USA.ORCID 0000-0002-2881-1089
Lindsey Haynes-MaslowDepartment of Health Policy & Management, Gillings School of Global Public Health, University of North Carolina at Chapel Hill, Chapel Hill, NC 27599, USA.ORCID 0000-0001-9571-1478
Travis HudsonDepartment of Nutrition, College of Education, Health, and Human Sciences, University of Tennessee, Knoxville, TN 37996, USA.
Elizabeth Anderson-SteevesDepartment of Nutrition, College of Education, Health, and Human Sciences, University of Tennessee, Knoxville, TN 37996, USA.ORCID 0000-0001-9381-0245
Makenzie BarrDepartment of Dietetics and Human Nutrition, College of Agriculture, Food and Environment, University of Kentucky, Lexington, KY 40506, USA.ORCID 0000-0002-6332-215X
Alison GustafsonDepartment of Dietetics and Human Nutrition, College of Agriculture, Food and Environment, University of Kentucky, Lexington, KY 40506, USA.ORCID 0000-0003-1704-8695

Funding

Share Our Strength 3048115101
6 · The paper itself

Abstract

Online grocery shopping has expanded rapidly in the U.S., yet little is known about the retailer's perceptions of online grocery services, which can aid in the expansion of services. Furthermore, many barriers to online grocery utilization persist across geographic areas, especially among Supplemental Nutrition Assistance Program (SNAP)-authorized retailers. This study captured perceived barriers and facilitators of online grocery shopping for managers of SNAP-authorized retailers. Qualitative semi-structured interviews were conducted with managers (n = 23) of grocery stores/supermarkets in urban and rural areas across four different states: TN, KY, NC, and NY. Grocery store managers offering online ordering (n = 15) and managers from brick-and-mortar stores without online services (n = 8) participated in the interviews. Three primary themes emerged among managers offering online ordering: (1) order fulfillment challenges, (2) perceived customer barriers, and (3) perceived customer benefits. Among managers at brick-and-mortar locations without online services, four major themes emerged: (1) thoughts on implementing online shopping, (2) COVID-19 pandemic impacts, (3) competition with other stores, and (4) benefits of maintaining brick-and-mortar shopping. This study provides a deeper understanding of retailers' experience and perceptions of online grocery services among stores authorized to accept SNAP benefits. This perspective is necessary to inform policies and enhance the evolving virtual food marketplace for SNAP customers.

Indexed as

COVID-19Food AssistanceCommerceFood MarketsFood SupplyHumansPandemicsbehaviorfood environmentgrocery shoppingonline grocerySNAP

Identifiers

PMID36145165
PMCPMC9502010

What Socratic holds

Textmetadata
LicenceCC BY
Read underepoch 390

Registered trials

None linked

Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the Socratic graph.