Evidence mapPaperPMID 36927496Full record

Trial reportBMC primary care2023

Implementation and use of technology-enabled blood pressure monitoring and teleconsultation in Singapore's primary care: a qualitative evaluation using the socio-technical systems approach.

Sok Huang Teo, Evelyn Ai Ling Chew, David Wei Liang Ng, Wern Ee Tang, Gerald Choon Huat Koh, Valerie Hui Ying Teo

Registry-linked trialOpen access · goldFull text readClinical Trial
In one paragraph

Trial report in BMC primary care, 2023. The graph could read no effect estimate from its abstract, so it casts no vote on the map. It is linked to trial NCT03698890 (Evaluation of Clinical Pathways for Patients With Hypertension on Follow-up in the Polyclinics), which is not on this map. Cited by 9 papers, 2 of them syntheses that pooled it.

0numbers the graph read from it
0cells of the map it votes in
9citing papers in PubMed, 2 pooled it
3.5field-weighted citation impact, top 6% of its field
1 · What the graph read from it

What it found

Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.

The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.

2 · The registry

The trial behind it

Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.

NCT03698890 naunknown statusnot on this map

Evaluation of Clinical Pathways for Patients With Hypertension on Follow-up in the Polyclinics

TypeinterventionalSponsorNational Healthcare Group PolyclinicsRan2018 to 2019Enrolled240ConditionsHypertensionArmsNetwork-based home blood pressure monitor
3 · Its place in the literature

Who cites it

9 citing papers in PubMed, 2 syntheses or guidelines pooled it, 16 citations in OpenAlex.

  1. Pooled it
  2. Pooled it
  3. Article
  4. Article
  5. Article
  6. A scoping review of digital health applications for managing noncommunicable diseases in primary care post-pandemic: Lessons from the Western Pacific Region.Malaysian family physician : the official journal of the Academy of Family Physicians of Malaysia · 2025
    Review
  7. Article
  8. Article
  9. Article
4 · The record

Corrections and comments

PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.

5 · Who and what money

Authors and funding

6 authors at 2 institutions in 1 country.

Sok Huang TeoNational Healthcare Group Polyclinics, Singapore, Singapore.ORCID 0000-0002-8890-6450
Evelyn Ai Ling ChewNational Healthcare Group Polyclinics, Singapore, Singapore.
David Wei Liang NgNational Healthcare Group Polyclinics, Singapore, Singapore.
Wern Ee TangNational Healthcare Group Polyclinics, Singapore, Singapore.
Gerald Choon Huat KohMinistry of Health Office for Healthcare Transformation, Singapore, Singapore.
Valerie Hui Ying TeoNational Healthcare Group Polyclinics, Singapore, Singapore. valerie_hy_teo@nhgp.com.sg.
SingHealth Polyclinics · SGMinistry of Health · SG

Funding

No grant is acknowledged in the PubMed record.

6 · The paper itself

Abstract

backgroundTelemedicine is becoming integral in primary care hypertension management, and is associated with improved blood pressure control, self-management and cost-effectiveness. This study explored the experiences of patients and healthcare professionals and their perceived barriers and facilitators in implementing and using a technology-enabled blood pressure monitoring intervention with teleconsultation in the Singapore primary care setting.

methodsThis was a qualitative study embedded within the Primary Technology-Enhanced Care Hypertension pilot trial. Patients were selected purposively and invited to participate by telephone; healthcare professionals involved in the trial were invited to participate by email. Individual semi-structured interviews were conducted in English or Mandarin with thirteen patients and eight healthcare professionals. Each interview was audio-recorded and transcribed verbatim. Data were analyzed inductively to identify emergent themes which were then grouped into the dimensions of the socio-technical systems model to study the interactions between the technical, individual and organizational factors involved in the process.

resultsSeveral emergent themes were identified. The factors involved in the implementation and use of the intervention are complex and interdependent. Patients and healthcare professionals liked the convenience resulting from the intervention and saw an improvement in the patient-provider relationship. Patients appreciated that the intervention helped form a habit of regular blood pressure monitoring, improved their self-management, and provided reassurance that they were being monitored by the care team. Healthcare professionals found that the intervention helped to manage workload by freeing up time for other urgent matters. Nevertheless, participants highlighted challenges with usability of the equipment and management portal, data access, and some expressed technology anxiety. Participants suggested patient segmentation for the intervention to be more targeted, wished for a more user-friendly equipment and proposed allocating more resources to the intervention.

conclusionsThe implementation and use of telemedicine for hypertension management can engender various benefits and challenges to patients, healthcare professionals and the healthcare system. Stakeholder feedback gathered on the sociotechnical aspects of the technology should be taken into consideration to guide the design, implementation and evaluation of future telemedicine interventions in primary care.

trial registrationThis study was registered on ClinicalTrials.gov on October 9, 2018. ID: NCT03698890.

Indexed as

HypertensionRemote ConsultationBlood PressureHumansPrimary Health CareSingaporeSystems AnalysisBlood pressure monitoringHealth information technologyImplementationPrimary health care hypertensionSocio-technical systems

Identifiers

PMID36927496
PMCPMC10018584
OpenAlexW4327680927

What Socratic holds

Textfull text, public
LicenceCC BY
measurements read4
Read underepoch 390

Registered trials

Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the Socratic graph.