Evidence map›Paper›PMID 37644885›Full record

ArticleCanadian journal of psychiatry. Revue canadienne de psychiatrie2024

Shifting Mindsets: The Impact of a Patient Portal on Functioning and Recovery in a Mental Health Setting.

Brian Lo, Hwayeon Danielle Shin, Jessica Kemp, Mikayla Munnery, Sheng Chen, Clement Ma, Damian Jankowicz, Rohan Mehta, Alexandra Harris, Moshe Sakal and 5 more

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PubMed Full text at PMC Publisher
In one paragraph

Article in Canadian journal of psychiatry. Revue canadienne de psychiatrie, 2024. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 2 papers.

0numbers the graph read from it
0cells of the map it votes in
2citing papers in PubMed
–field-weighted citation impact
1 · What the graph read from it

What it found

Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.

The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.

2 · The registry

The trial behind it

Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.

Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.

3 · Its place in the literature

Who cites it

2 citing papers in PubMed.

  1. Article
  2. Article
4 · The record

Corrections and comments

PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.

5 · Who and what money

Authors and funding

15 authors.

Brian LoInformation Management Group, Centre for Addiction and Mental Health, Toronto, ON, Canada.ORCID 0000-0003-1021-884X
Hwayeon Danielle ShinCampbell Family Mental Health Research Institute, Centre for Addiction and Mental Health, Toronto, ON, Canada.
Jessica KempInformation Management Group, Centre for Addiction and Mental Health, Toronto, ON, Canada.
Mikayla MunneryCampbell Family Mental Health Research Institute, Centre for Addiction and Mental Health, Toronto, ON, Canada.
Sheng ChenCampbell Family Mental Health Research Institute, Centre for Addiction and Mental Health, Toronto, ON, Canada.
Clement MaCampbell Family Mental Health Research Institute, Centre for Addiction and Mental Health, Toronto, ON, Canada.
Damian JankowiczInformation Management Group, Centre for Addiction and Mental Health, Toronto, ON, Canada.
Rohan MehtaInformation Management Group, Centre for Addiction and Mental Health, Toronto, ON, Canada.
Alexandra HarrisInterprofessional Practice, Unity Health Toronto, Toronto, ON, Canada.
Moshe SakalInformation Management Group, Centre for Addiction and Mental Health, Toronto, ON, Canada.
Ryan PunditInformation Management Group, Centre for Addiction and Mental Health, Toronto, ON, Canada.
Kevin ChungOntario Health, Toronto, ON, Canada.
Craig KuziemskyOffice of Research, MacEwan University, Edmonton, AB, Canada.
Sarah RossettiDepartment of Biomedical Informatics, Columbia University, New York, NY, USA.
Gillian StrudwickInformation Management Group, Centre for Addiction and Mental Health, Toronto, ON, Canada.

Funding

No grant is acknowledged in the PubMed record.

6 · The paper itself

Abstract

objectiveThis study aims to understand whether higher use of a patient portal can have an impact on mental health functioning and recovery.

methodA mixed methods approach was used for this study. In 2019-2021, patients with mental health diagnoses at outpatient clinics in an academic centre were invited to complete World Health Organization Disability Assessment Scale 12 (WHODAS-12) and Mental Health Recovery Measure surveys at baseline, 3 months, and 6 months after signing up for the portal. At the 3-month time point, patients were invited to a semistructured interview with a member of the team to contextualize the findings obtained from the surveys. Analytics data was also collected from the platform to understand usage patterns on the portal.

resultsOverall, 113 participants were included in the analysis. There was no significant change in mental health functioning and recovery scores over the 6-month period. However, suboptimal usage was observed as 46% of participants did not complete any tasks within the portal. Thirty-five participants had low use of the portal (1-9 interactions) and 18 participants had high usage (10+ interactions). There were also no differences in mental health functioning and recovery scores between low and high users of the portal. Qualitative interviews highlighted many opportunities where the portal can support overall functioning and mental health recovery.

conclusionsCollectively, this study suggests that higher use of a portal had no impact, either positive or negative, on mental health outcomes. While it may offer convenience and improved patient satisfaction, adequate support is needed to fully enable these opportunities for patient care. As the type of interaction with the portal was not specifically addressed, future work should focus on looking at ways to support patient engagement and portal usage throughout their care journey.

Indexed as

Mental HealthPatient PortalsHumansPatient SatisfactionSurveys and Questionnairesclinical informaticsevaluationmental healthnursing informaticspatient portals

Identifiers

PMID37644885
PMCPMC10874602

What Socratic holds

Textmetadata
Read underepoch 390

Registered trials

None linked

Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the Socratic graph.