Evidence map›Paper›PMID 39153756›Full record

ArticleBMJ health & care informatics2024

User perceptions and utilisation of features of an AI-enabled workplace digital mental wellness platform 'mindline at work

Sungwon Yoon, Hendra Goh, Xinyi Casuarine Low, Janice Huiqin Weng, Creighton Heaukulani

Registry-linked trialAbstract read
In one paragraph

Article in BMJ health & care informatics, 2024. The graph could read no effect estimate from its abstract, so it casts no vote on the map. It is linked to trial NCT07167056 (Artificial Intelligence-Powered Support For Quality Of Life Improvement In Patients With Cancer), which is not on this map. Cited by 2 papers, 1 of them a synthesis that pooled it.

0numbers the graph read from it
0cells of the map it votes in
2citing papers in PubMed, 1 pooled it
–field-weighted citation impact
1 · What the graph read from it

What it found

Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.

The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.

2 · The registry

The trial behind it

Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.

NCT07167056 narecruitingnot on this mapstarted 2025, after this paper: background citation

Artificial Intelligence-Powered Support For Quality Of Life Improvement In Patients With Cancer

TypeinterventionalSponsorCase Comprehensive Cancer CenterRan2025 to 2027Enrolled60ConditionsCancerArmsStandard of Care Psychotherapy, WYSA App
3 · Its place in the literature

Who cites it

2 citing papers in PubMed, 1 synthesis or guideline pooled it.

  1. Pooled it
  2. Article
4 · The record

Corrections and comments

PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.

5 · Who and what money

Authors and funding

5 authors.

Sungwon YoonHealth Services and Systems Research, Duke-NUS Medical School, Singapore sungwon.yoon@duke-nus.edu.sg.
Hendra GohHealth Services and Systems Research, Duke-NUS Medical School, Singapore.ORCID http://orcid.org/0000-0001-8886-6586
Xinyi Casuarine LowHealth Services and Systems Research, Duke-NUS Medical School, Singapore.
Janice Huiqin WengMOH Office for Healthcare Transformation, Singapore.
Creighton HeaukulaniMOH Office for Healthcare Transformation, Singapore.

Funding

No grant is acknowledged in the PubMed record.

6 · The paper itself

Abstract

backgroundThe working population encounters unique work-related stressors. Despite these challenges, accessibility to mental healthcare remains limited. Digital technology-enabled mental wellness tools can offer much-needed access to mental healthcare. However, existing literature has given limited attention to their relevance and user engagement, particularly for the working population.

aimThis study aims to assess user perceptions and feature utilisation of

methodsThis study adopted a mixed-methods design comprising a survey (n=399) and semistructured interviews (n=40) with office-based working adults. Participants were asked to use

resultsParticipants under 5 years of work experience reported lower utilisation of multimedia resources but higher utilisation of emotion self-assessment tools and the AI chatbot compared with their counterparts (p<0.001). The platform received a moderate level of satisfaction (57%) and positive intention for sustained use (58%). Participants regarded

conclusionIdentifying the unique benefits of specific features for different segments of working adults can foster a personalised user experience and promote mental well-being. Increasing workplace awareness is essential for platform adoption.

Indexed as

WorkplaceAdultArtificial IntelligenceFemaleHumansInterviews as TopicMaleMental HealthMental Health ServicesMiddle AgedPerceptionSurveys and QuestionnairesArtificial intelligenceOnline SystemsPublic HealthPublic health informatics

Identifiers

PMID39153756
PMCPMC11331828

What Socratic holds

Textmetadata
LicenceCC BY-NC
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Registered trials

Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the Socratic graph.