Evidence map›Paper›PMID 39431485›Full record

ArticleJBI evidence implementation2025

Factors that influence the uptake of virtual care solutions in Australian primary care practice: a systematic scoping review.

Alana Delaforce, Emma Maddock, Pamela Wheeler, Rajiv Jayasena, Joy Parkinson

Abstract readScoping Review
In one paragraph

Article in JBI evidence implementation, 2025. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 1 paper.

0numbers the graph read from it
0cells of the map it votes in
1citing papers in PubMed
–field-weighted citation impact
1 · What the graph read from it

What it found

Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.

The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.

2 · The registry

The trial behind it

Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.

Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.

3 · Its place in the literature

Who cites it

1 citing paper in PubMed.

  1. Article
4 · The record

Corrections and comments

PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.

5 · Who and what money

Authors and funding

5 authors.

Alana DelaforceAustralian E-Health Research Centre, Commonwealth Scientific and Industrial Research Organisation (CSIRO), Qld, Australia.ORCID 0000-0002-3931-2875
Emma MaddockAustralian E-Health Research Centre, Commonwealth Scientific and Industrial Research Organisation (CSIRO), Qld, Australia.ORCID 0009-0006-1069-1142
Pamela WheelerCapalaba Medical Centre, Capalaba, Qld, Australia.
Rajiv JayasenaAustralian E-Health Research Centre, Commonwealth Scientific and Industrial Research Organisation (CSIRO), Vic, Australia.ORCID 0000-0003-4943-8524
Joy ParkinsonAustralian E-Health Research Centre, Commonwealth Scientific and Industrial Research Organisation (CSIRO), Qld, Australia.ORCID 0000-0001-6265-0277

Funding

No grant is acknowledged in the PubMed record.

6 · The paper itself

Abstract

introductionUptake of virtual care solutions in primary care settings has increased exponentially, and current evidence suggests high patient satisfaction but mixed clinician views.

aimsThis paper aimed to identify factors influencing its implementation to support delivery to the right patient, in the right clinical context, at the right time. Further, this paper evaluates how the updated Consolidated Framework for Implementation Research (CFIR) can be used to assess these factors that contribute to the uptake of virtual care innovations.

methodsThis systematic scoping review identified empirical research on factors influencing the uptake of virtual care solutions in the Australian primary care setting. Searches were undertaken in Embase, PubMed, Scopus, and Web of Science. The CFIR was used to code factors influencing the implementation of virtual care solutions. Inductive coding was used to generate new constructs where no appropriate CFIR construct could be identified.

resultsFourteen eligible studies were identified as eligible for inclusion. Five common influencing factors were identified. Three are from the existing CFIR framework, and two are newly developed constructs. CFIR constructs included innovation relative advantage, capability, and IT infrastructure. New constructs included accessibility and suitability. A further six new constructs were identified (trust, privacy, governance, unintended consequences, preference, and choice) but these were not prominently mentioned.

conclusionsCommon factors influence virtual care uptake in Australian primary care. The CFIR assisted in conceptualizing these but was not sufficient for capturing factors unique to virtual care. Newly developed constructs are noted to be of importance in the literature, but further research is needed to understand whether they are applicable in multiple contexts. SPANISH ABSTRACT: http://links.lww.com/IJEBH/A286.

Indexed as

Primary Health CareTelemedicineAustraliaHumansPatient SatisfactionbarriersCFIRenablersimplementationinfluencing factorsprimary carevirtual care

Identifiers

PMID39431485
PMCPMC12282591

What Socratic holds

Textmetadata
LicenceCC BY-NC-ND
Read underepoch 390

Registered trials

None linked

Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the Socratic graph.