Evidence mapPaperPMID 39601672Full record

ArticleJMIR human factors2024

Patient Preferences for Direct-to-Consumer Telemedicine Services: Replication and Extension of a Nationwide Survey.

Julia Ivanova, Hattie Wilczewski, Farina Klocksieben, Mollie Cummins, Hiral Soni, Triton Ong, Janelle Barrera, Jillian Harvey, Nathaniel O'Connell, James McElligott and 2 more

Abstract read
In one paragraph

Article in JMIR human factors, 2024. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 2 papers.

0numbers the graph read from it
0cells of the map it votes in
2citing papers in PubMed
field-weighted citation impact
1 · What the graph read from it

What it found

Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.

The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.

2 · The registry

The trial behind it

Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.

Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.

3 · Its place in the literature

Who cites it

2 citing papers in PubMed.

  1. Article
  2. Article
4 · The record

Corrections and comments

PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.

5 · Who and what money

Authors and funding

12 authors.

Julia IvanovaDoxy.me Research, Doxy.me, Inc., 3445 Winton Pl, #114, Rochester, NY, 14623, United States, 1 6025618861.ORCID 0000-0002-5852-200X
Hattie WilczewskiDoxy.me Research, Doxy.me, Inc., 3445 Winton Pl, #114, Rochester, NY, 14623, United States, 1 6025618861.ORCID 0000-0002-3034-0087
Farina KlocksiebenResearch Methodology and Biostatistics Core, Morsani College of Medicine, University of South Florida, Tampa, FL, United States.ORCID 0000-0003-0576-3771
Mollie CumminsDoxy.me Research, Doxy.me, Inc., 3445 Winton Pl, #114, Rochester, NY, 14623, United States, 1 6025618861.ORCID 0000-0001-7078-8479
Hiral SoniDoxy.me Research, Doxy.me, Inc., 3445 Winton Pl, #114, Rochester, NY, 14623, United States, 1 6025618861.ORCID 0000-0002-2054-3737
Triton OngDoxy.me Research, Doxy.me, Inc., 3445 Winton Pl, #114, Rochester, NY, 14623, United States, 1 6025618861.ORCID 0000-0002-2512-2026
Janelle BarreraDoxy.me Research, Doxy.me, Inc., 3445 Winton Pl, #114, Rochester, NY, 14623, United States, 1 6025618861.ORCID 0000-0002-1010-6365
Jillian HarveyHealthcare Leadership and Management, College of Health Professions, Medical University of South Carolina, Charleston, SC, United States.ORCID 0000-0002-6814-8226
Nathaniel O'ConnellDepartment of Biostatistics and Data Science, Wake Forest School of Medicine, Winston-Salem, NC, United States.ORCID 0000-0002-3827-5152
James McElligottDepartment of Pediatrics, Medical University of South Carolina, Charleston, SC, United States.ORCID 0000-0002-9577-9138
Brandon WelchDoxy.me Research, Doxy.me, Inc., 3445 Winton Pl, #114, Rochester, NY, 14623, United States, 1 6025618861.ORCID 0000-0002-2214-9282
Brian BunnellDoxy.me Research, Doxy.me, Inc., 3445 Winton Pl, #114, Rochester, NY, 14623, United States, 1 6025618861.ORCID 0000-0002-4964-0688

Funding

No grant is acknowledged in the PubMed record.

6 · The paper itself

Abstract

Background: A 2017 survey of patient perspectives showed overall willingness and comfort to use telemedicine, but low actual use. Given recent growth and widespread exposure of patients to telemedicine, patient preferences are likely to have changed. Objective: This study aimed to (1) identify demographic trends in patient preferences and experiences; (2) measure ease of use and satisfaction of telemedicine; and (3) measure changes in telemedicine use, willingness, and comfort since 2017. Methods: We replicated a 2017 study with a nationwide survey of US adults. The survey, an extended version of the previous study, measured patient health care access as well as knowledge, experiences, and preferences regarding telemedicine encounters. We recruited participants using SurveyMonkey Audience in July 2022. We used descriptive statistics and generalized estimating equations to measure change and identify trends. Results: We accrued 4577 complete responses. Patient experience with telemedicine was substantially higher in 2022 than in 2017, with 61.1% (vs 5.3%) of participants aware that their primary care provider offered telemedicine and 34.5% (vs 3.5%) reporting use of telemedicine with their primary care provider. This study also reported ease of use and satisfaction rates to be similar to in-person visits, while overall willingness and comfort in using telemedicine increased from 2017. Individuals at the poverty line were significantly less likely to report satisfaction with telemedicine visits. We found increased interpersonal distance in a patient and health care professional relationship significantly reduced patient ease of use, willingness, and comfort in using telemedicine. Conclusions: This study identified an association between income and patient satisfaction, conveying the importance of understanding telemedicine in relation to health care access and equity. Telemedicine ease of use and satisfaction were comparable to in-person visits. Individuals reported greater use and higher positive perceptions of telemedicine willingness and comfort since 2017.

Indexed as

Patient PreferenceTelemedicineAdolescentAdultAgedFemaleHumansMaleMiddle AgedPatient SatisfactionSurveys and QuestionnairesUnited Statesassociationconsumerdirect-to-consumer telemedicineincomeinequitymobile phonepatient experiencepatient preferencespatient-provider relationshipsatisfactionsurveytelemedicinewillingness

Identifiers

PMID39601672
PMCPMC11612525

What Socratic holds

Textmetadata
LicenceCC BY
Read underepoch 390

Registered trials

None linked

Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the Socratic graph.