Evidence mapPaperPMID 39788604Full record

ArticleBJGP open2025

What's been tried: a curated catalogue of efforts to improve access to general practice.

Carol Sinnott, Evleen Price, Akbar Ansari, Rebecca Fisher, Jake Beech, Hugh Alderwick, Mary Dixon-Woods

Abstract read
In one paragraph

Article in BJGP open, 2025. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 3 papers.

0numbers the graph read from it
0cells of the map it votes in
3citing papers in PubMed
field-weighted citation impact
1 · What the graph read from it

What it found

Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.

The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.

2 · The registry

The trial behind it

Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.

Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.

3 · Its place in the literature

Who cites it

3 citing papers in PubMed.

  1. Article
  2. Access to general practice appointments and sustainable change: a focused ethnographic case study.The British journal of general practice : the journal of the Royal College of General Practitioners · 2026
    Article
  3. Article
4 · The record

Corrections and comments

PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.

5 · Who and what money

Authors and funding

7 authors.

Carol SinnottThe Healthcare Improvement Studies Institute, University of Cambridge, Cambridge, UK carol.sinnott@thisinstitute.cam.ac.uk.ORCID https://orcid.org/0000-0002-8620-7461
Evleen PriceThe Healthcare Improvement Studies Institute, University of Cambridge, Cambridge, UK.ORCID https://orcid.org/0009-0000-2236-6490
Akbar AnsariThe Healthcare Improvement Studies Institute, University of Cambridge, Cambridge, UK.ORCID https://orcid.org/0000-0001-5187-7062
Rebecca FisherNuffield Trust, London, UK.ORCID https://orcid.org/0000-0002-1092-6144
Jake BeechThe Health Foundation, London, UK.
Hugh AlderwickThe Health Foundation, London, UK.ORCID https://orcid.org/0000-0002-9362-2567
Mary Dixon-WoodsThe Healthcare Improvement Studies Institute, University of Cambridge, Cambridge, UK.ORCID https://orcid.org/0000-0002-5915-0041

Funding

No grant is acknowledged in the PubMed record.

6 · The paper itself

Abstract

backgroundAlthough increasing numbers of appointments are being provided, public satisfaction with access to UK general practice is declining. Previous attempts to improve access have not been systematically collated.

aimTo identify interventions to improve access to general practice in the UK, to organise these interventions into thematic categories, and to identify which aspects of access are targeted. DESIGN &

settingNarrative systematic review.

methodA three-stage search was conducted to identify interventions used to improve access to NHS general practice. Using an iterative process, we generated thematic categories to classify interventions according to how they are intended to work. We assessed which aspects of access they addressed using the seven-feature Candidacy Framework.

resultsThe search identified 449 relevant sources reporting on interventions to improve access to general practice over the period 1984-2023. We generated six overarching thematic categories into which we organised these interventions: appointment innovations; direct patient access to services; increasing the number and range of professionals available in general practice; offering contacts beyond core hours, core settings, and core services; supporting patient engagement; and supporting the wider structures of general practice. We assessed which features of candidacy were addressed, with 'permeability' (the ease with which people can use services) emerging as the most frequent feature.

conclusionMultiple and diverse attempts have been made to improve access in general practice over a 40-year period. This curated, thematised catalogue offers an important resource for future efforts to improve access.

Indexed as

access to primary caregeneral practiceprimary healthcaresystematic review

Identifiers

PMID39788604
PMCPMC12421264

What Socratic holds

Textmetadata
LicenceCC BY
Read underepoch 390

Registered trials

None linked

Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the Socratic graph.