Evidence map›Paper›PMID 39800853›Full record

ArticleJMIR medical informatics2025

Patients' Experienced Usability and Satisfaction With Digital Health Solutions in a Home Setting: Instrument Validation Study.

Susan J Oudbier, Ellen M A Smets, Pythia T Nieuwkerk, David P Neal, S Azam Nurmohamed, Hans J Meij, Linda W Dusseljee-Peute

Erratum issuedAbstract readValidation Study
In one paragraph

Article in JMIR medical informatics, 2025. The graph could read no effect estimate from its abstract, so it casts no vote on the map. An erratum has been issued. Cited by 4 papers.

0numbers the graph read from it
0cells of the map it votes in
4citing papers in PubMed
–field-weighted citation impact
1 · What the graph read from it

What it found

Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.

The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.

2 · The registry

The trial behind it

Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.

Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.

3 · Its place in the literature

Who cites it

4 citing papers in PubMed.

  1. Article
  2. Article
  3. Article
  4. Article
4 · The record

Corrections and comments

5 · Who and what money

Authors and funding

7 authors.

Susan J OudbierOutpatient Division, Amsterdam University Medical Center, Meibergdreef 9, Amsterdam, 1105AZ, the Netherlands, 31 566 9111.ORCID 0000-0003-0376-3161
Ellen M A SmetsDepartment of Medical Psychology, Amsterdam University Medical Center, University of Amsterdam, Amsterdam, the Netherlands.ORCID 0000-0002-8145-8595
Pythia T NieuwkerkDepartment of Medical Psychology, Amsterdam University Medical Center, University of Amsterdam, Amsterdam, the Netherlands.ORCID 0000-0002-2616-1414
David P NealDigital Health, Amsterdam Public Health Research Institute, Amsterdam, the Netherlands.ORCID 0000-0001-7916-3299
S Azam NurmohamedDepartment of Nephrology, Amsterdam University Medical Center, Amsterdam, the Netherlands.ORCID 0000-0001-7666-643X
Hans J MeijOutpatient Division, Amsterdam University Medical Center, Meibergdreef 9, Amsterdam, 1105AZ, the Netherlands, 31 566 9111.ORCID 0000-0001-8738-901X
Linda W Dusseljee-PeuteDepartment of Medical Informatics, Amsterdam University Medical Center, University of Amsterdam, Amsterdam, the Netherlands.ORCID 0000-0002-9859-0912

Funding

No grant is acknowledged in the PubMed record.

6 · The paper itself

Abstract

Background: The field of digital health solutions (DHS) has grown tremendously over the past years. DHS include tools for self-management, which support individuals to take charge of their own health. The usability of DHS, as experienced by patients, is pivotal to adoption. However, well-known questionnaires that evaluate usability and satisfaction use complex terminology derived from human-computer interaction and are therefore not well suited to assess experienced usability of patients using DHS in a home setting. Objective: This study aimed to develop, validate, and assess an instrument that measures experienced usability and satisfaction of patients using DHS in a home setting. Methods: The development of the "Experienced Usability and Satisfaction with Self-monitoring in the Home Setting" (GEMS) questionnaire followed several steps. Step I consisted of assessing the content validity, by conducting a literature review on current usability and satisfaction questionnaires, collecting statements and discussing these in an expert meeting, and translating each statement and adjusting it to the language level of the general population. This phase resulted in a draft version of the GEMS. Step II comprised assessing its face validity by pilot testing with Amsterdam University Medical Center's patient panel. In step III, psychometric analysis was conducted and the GEMS was assessed for reliability. Results: A total of 14 items were included for psychometric analysis and resulted in 4 reliable scales: convenience of use, perceived value, efficiency of use, and satisfaction. Conclusions: Overall, the GEMS questionnaire demonstrated its reliability and validity in assessing experienced usability and satisfaction of DHS in a home setting. Further refinement of the instrument is necessary to confirm its applicability in other patient populations in order to promote the development of a steering mechanism that can be applied longitudinally throughout implementation, and can be used as a benchmarking instrument.

Indexed as

Home Care ServicesPatient SatisfactionSelf-ManagementTelemedicineAdultAgedDigital HealthFemaleHumansMaleMiddle AgedPsychometricsReproducibility of ResultsSurveys and QuestionnairesUser-Computer Interfacedigital health solutionshome settingquestionnaire developmentreliabilityself-managementusability instrumentsvalidation

Identifiers

PMID39800853
PMCPMC11734564

What Socratic holds

Textmetadata
LicenceCC BY
Read underepoch 390

Registered trials

None linked

Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the Socratic graph.