Evidence map›Paper›PMID 39844014›Full record

ArticleJMIR human factors2025

Comparisons of Physicians', Nurses', and Social Welfare Professionals' Experiences With Participation in Information System Development: Cross-Sectional Survey Study.

Susanna Martikainen, Johanna Viitanen, Samuel Salovaara, Ulla-Mari Kinnunen, Tinja Lääveri

Abstract readComparative Study
In one paragraph

Article in JMIR human factors, 2025. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 1 paper.

0numbers the graph read from it
0cells of the map it votes in
1citing papers in PubMed
–field-weighted citation impact
1 · What the graph read from it

What it found

Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.

The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.

2 · The registry

The trial behind it

Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.

Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.

3 · Its place in the literature

Who cites it

1 citing paper in PubMed.

  1. Article
4 · The record

Corrections and comments

PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.

5 · Who and what money

Authors and funding

5 authors.

Susanna MartikainenDepartment of Health and Social Management, Faculty of Social Sciences and Business Studies, University of Eastern Finland, Kuopio, Finland.ORCID 0000-0003-4616-5751
Johanna ViitanenDepartment of Computer Science, School of Science, Aalto University, Espoo, Finland.ORCID 0000-0002-6659-5022
Samuel SalovaaraDepartment of Social Work, Faculty of Social Sciences, University of Lapland, Rovaniemi, Finland.ORCID 0000-0001-7818-8427
Ulla-Mari KinnunenDepartment of Health and Social Management, Faculty of Social Sciences and Business Studies, University of Eastern Finland, Kuopio, Finland.ORCID 0000-0002-3610-3998
Tinja LääveriDepartment of Computer Science, School of Science, Aalto University, Espoo, Finland.ORCID 0000-0003-4124-6667

Funding

No grant is acknowledged in the PubMed record.

6 · The paper itself

Abstract

Background: The integration of health care and social welfare services together with the consolidation of health care information systems (HISs) and client information systems (CISs) has become a timely topic. Despite this development, there is a scarcity of systematic research on physicians', registered nurses' (RNs) and social welfare professionals' (SWPs) experiences of participating in the development of HISs and CISs. Objective: This study aimed to examine how physicians, RNs and SWPs experience collaboration with HIS or CIS vendors, and what kinds of end users have participated in HIS or CIS development. Methods: National cross-sectional usability surveys were conducted in Finland among RNs and SWPs in 2020 and physicians in 2021. Questions concerning participation experiences were analyzed by professional group, working sector, managerial position, and age. Results: In total, 4683 physicians, 3610 RNs, and 990 SWPs responded to the surveys. In all 3 professional groups, those working in nonmanagerial positions and the youngest respondents participated least in HIS or CIS development, and 76% (n=3528) of physicians, 78% (n=2814) of RNs and 67% (n=664) of SWPs had not participated at all. When comparing the groups, physicians were least aware of feedback processes and least satisfied with vendors' interest in end-user feedback and the manner and speed of HIS development. Those who had dedicated working time for HIS or CIS development were less critical of vendors' interest and responsiveness to development ideas than those who had not participated at all. In all 3 professional groups, the youngest were most dissatisfied with HIS and CIS vendor collaboration. Conclusions: Experiences of participation in HIS and CIS development were relatively negative across all 3 professional groups, with physicians being the most critical. Dialogue and collaboration between developers and end users-also the youngest ones and frontline workers-need improvement; simply increasing allotted working time is unlikely to produce more positive participation experiences.

Indexed as

Attitude of Health PersonnelHealth Information SystemsInformation SystemsNursesPhysiciansSocial WelfareSocial WorkersAdultCross-Sectional StudiesFemaleFinlandHumansMaleMiddle AgedSurveys and Questionnairescross-sectional surveydevelopmentFinlandFinnishinformation systemnational surveynurseparticipationphysiciansocial workersystem developmentusabilityuser experienceuser feedbackusers

Identifiers

PMID39844014
PMCPMC11780565

What Socratic holds

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Registered trials

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Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the Socratic graph.