ArticlePrimary health care research & development2025
The experience of an innovative interdisciplinary model of primary care delivery in changing organizational dynamics: a grounded theory study.
Article in Primary health care research & development, 2025. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Not yet cited in PubMed.
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Abstract
introductionChanging dynamics are pushing institutions to focus on care delivery innovation. To address the shortage of general practitioners (GPs), an Italian health district recently introduced a new primary care model called Primary Health Point (PHP) to provide primary integrated care to its population.
aimTo investigate the healthcare professionals' (HCPs) experience regarding the introduction of the PHP and to describe its process of care delivery.
methodsQualitative study design with a grounded theory approach and convenience sampling. Interviews were conducted using a semi structured guide to explore the experience of HCPs working at the PHP. The development of open coding was followed by the creation of categories. The analysis was conducted utilizing NVivo software.
resultsTwelve HCPs working at the PHP were interviewed and highlighted the model structure. The themes were
conclusionsThe PHP has been considered a possible alternative to the GP model by its end users. It addresses disease pathway coordination, referrals, and medication management, focusing on chronic and older adult populations. It features interdisciplinary workflows with rotating physicians and consistent family nurse support. Proactive monitoring and a focus on disease education benefit fragile patients.
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