Evidence map›Paper›PMID 40483383›Full record

SynthesisThe patient2025

Preferences for Telephone Cancer Information and Support in People with Cancer and Carers: Attribute and Level Selection for a Discrete Choice Experiment.

Ann Livingstone, Lidia Engel, Victoria White, Daswin De Silva, Jessica Bucholc, April Murphy, Elaine Cook, Cathrine Mihalopoulos, Liliana Orellana, Julie Ratcliffe and 3 more

Abstract readSystematic Review
In one paragraph

Synthesis in The patient, 2025. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Not yet cited in PubMed.

0numbers the graph read from it
0cells of the map it votes in
0citing papers in PubMed
–field-weighted citation impact
1 · What the graph read from it

What it found

Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.

The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.

2 · The registry

The trial behind it

Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.

Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.

3 · Its place in the literature

Who cites it

0 citing papers in PubMed.

No citing paper in PubMed yet.

4 · The record

Corrections and comments

PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.

5 · Who and what money

Authors and funding

13 authors.

Ann LivingstoneInstitute for Health Transformation, Deakin Health Economics, School of Health and Social Development, Faculty of Health, Deakin University, Geelong, VIC, Australia. a.livingstone@deakin.edu.au.ORCID 0000-0002-6836-0382
Lidia EngelSchool of Public Health and Preventive Medicine, Health Economics Group, Monash University, Melbourne, VIC, Australia.ORCID 0000-0002-7959-3149
Victoria WhiteSchool of Psychology, Faculty of Health, Deakin University, Geelong, VIC, Australia.ORCID 0000-0001-6619-8484
Daswin De SilvaCentre for Data Analytics and Cognition, La Trobe University, Bundoora, VIC, Australia.ORCID 0000-0003-3878-5969
Jessica BucholcInstitute for Health Transformation, Deakin Health Economics, School of Health and Social Development, Faculty of Health, Deakin University, Geelong, VIC, Australia.ORCID 0000-0003-0758-2704
April MurphyInstitute for Health Transformation, Deakin Health Economics, School of Health and Social Development, Faculty of Health, Deakin University, Geelong, VIC, Australia.ORCID 0000-0003-3717-4760
Elaine CookCancer Council Victoria, Melbourne, VIC, Australia.
Cathrine MihalopoulosSchool of Public Health and Preventive Medicine, Health Economics Group, Monash University, Melbourne, VIC, Australia.
Liliana OrellanaBiostatistics Unit, Faculty of Health, Deakin University, Geelong, VIC, Australia.ORCID 0000-0003-3736-4337
Julie RatcliffeFlinders Health Economics Group, Flinders University, Repatriation General Hospital, Daw Park, SA, Australia.ORCID 0000-0001-7365-1988
Danielle SpenceCancer Council Victoria, Melbourne, VIC, Australia.
131120 Social Return on Investment (SROI) Project Team

Funding

National Health and Medical Research Council APP2005191Victorian Cancer Agency MCRF20049
6 · The paper itself

Abstract

BACKGROUND AND

objectiveTelephone cancer information and support services (CISS) deliver essential evidence-based resources for people living with cancer. This research aimed to describe how attributes and levels were developed for a future discrete choice experiment to elicit preferences for operational characteristics of a CISS, focusing on Cancer Council Victoria's service.

methodsUsing a mixed-methods approach guided by the ISPOR checklist for conjoint analysis in healthcare, initial attributes were developed using an artificial intelligence framework to analyse CISS calls (January 2018-December 2021), focus groups with people with cancer and carers using the CISS (July-August 2022), and a systematic literature review of qualitative studies. A four-stage descriptive process guided attribute and level development. An expert panel of researchers (n = 10), a CISS staff member, a person with lived experience of cancer and a consumer-only panel (n = 7) met monthly to prioritise, refine and finalise attributes by consensus.

resultsCall data analysis (people with cancer n = 7701; carers n = 5500), six focus groups (people with cancer n = 10; carers n = 11) and a systematic literature review of qualitative studies generated 14 candidate attributes. The expert panels selected seven final attributes, each with three levels: follow-up call, operating hours, additional technology, operator type, operator consistency, call length and service fee.

conclusionsTransparent reporting of the discrete choice experiment design process is essential for credible interpretation. The four-stage approach enhanced the comprehensibility of the experiment, as multi-modal data ensured the selected attributes and levels accurately reflect CISS caller priorities, which may be applicable to other choice-based studies.

Indexed as

CaregiversNeoplasmsPatient PreferenceTelephoneAdultAgedChoice BehaviorFemaleFocus GroupsHumansMaleMiddle AgedQualitative Research

Identifiers

PMID40483383
PMCPMC12559155

What Socratic holds

Textmetadata
LicenceCC BY-NC
Read underepoch 390

Registered trials

None linked

Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the Socratic graph.