Evidence map›Paper›PMID 40548215›Full record

ArticleWorld journal of methodology2025

Strategic insights of telehealth platforms and strengths, weaknesses, opportunities, and threats analysis of Amazon's clinical endeavors.

Harpreet Grewal, Gagandeep Dhillon, Venkata Buddhavarapu, Ram Kishun Verma, Ripudaman Singh Munjal, Pranjal Sharma, Gurmanpreet Sidhu, Rahul Kashyap, Salim Surani

Abstract read
In one paragraph

Article in World journal of methodology, 2025. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 3 papers.

0numbers the graph read from it
0cells of the map it votes in
3citing papers in PubMed
–field-weighted citation impact
1 · What the graph read from it

What it found

Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.

The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.

2 · The registry

The trial behind it

Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.

Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.

3 · Its place in the literature

Who cites it

3 citing papers in PubMed.

  1. Article
  2. Article
  3. Telemedicine and public health-pearls and pitfalls.World journal of methodology · 2025
    Article
4 · The record

Corrections and comments

PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.

5 · Who and what money

Authors and funding

9 authors.

Harpreet GrewalDepartment of Radiology, Ascension Sacred Heart Hospital, Pensacola, FL 32503, United States.
Gagandeep DhillonDepartment of Medicine, UM Baltimore Washington Medical Center, Glen Burnie, MD 21061, United States.
Venkata BuddhavarapuDepartment of Medicine, Banner Baywood Medical Center, Banner Health, Mesa, AZ 85206, United States.
Ram Kishun VermaDepartment of Sleep Medicine, Parkview Health System, Fort Wayne, IN 46845, United States.
Ripudaman Singh MunjalDepartment of Medicine, Touro university College of Osteopathic Medicine, Vallejo, CA 94592, United States.
Pranjal SharmaDepartment of Nephrology, Northeast Ohio Medical Center, Rootstown, OH 44272, United States.
Gurmanpreet SidhuDepartment of Pathology, Government Medical College Patiala, Patiala 147001, Punjab, India.
Rahul KashyapDepartment of Research, Wellspan Health, York, PA 17403, United States.
Salim SuraniDepartment of Medicine & Pharmacology, Texas A&M University, College Station, TX 77843, United States. srsurani@hotmail.com.

Funding

No grant is acknowledged in the PubMed record.

6 · The paper itself

Abstract

backgroundThe adoption of telehealth services surged after the coronavirus disease 2019 pandemic, revolutionizing traditional healthcare delivery models. Amazon Clinic's recent nationwide launch marks a significant milestone in this trend. This study aims to offer a strengths, weaknesses, opportunities, and threats (SWOT) analysis of Amazon Clinic and compare its features with leading virtual healthcare platforms.

aimTo evaluate Amazon Clinic's telehealth services through a SWOT analysis and compare its features with other leading virtual healthcare platforms.

methodsThe initial search terms included were, amazon clinic odds ratio (OR) amwell OR Teladoc OR Walmart virtual health service OR CVS minute clinic OR CirrusMD OR brightside health, from 2000 to 2023. This search yielded 111 articles, from which duplicates were removed, and unrelated titles were filtered out. Eight articles were retained for a final review, including comparative studies, usability research, retrospective analyses, observational studies, and review articles. The data was organized and analyzed using Rayyan software and summarized in a table and PRISMA flowcharts.

resultsThe review included eight articles focusing on various aspects of telehealth. Comparative studies highlighted differences between Teladoc and traditional physician offices, noting lower diagnostic imaging orders and antibiotic prescriptions for Teladoc. User demographics for Teladoc showed younger, less engaged patients. Usability studies emphasized the importance of website design for telemedicine adoption. Tele-mental health platforms like Brightside showed superior outcomes in treating depression compared to traditional methods. Telemedicine for specialized fields like skin reconstruction demonstrated cost efficiency and reduced waiting times. The SWOT analysis identified Amazon Clinic's strengths, such as its vast consumer base and transparent pricing, and weaknesses like the lack of pediatric care. Opportunities included potential partnerships and service expansions, while threats involved competition and regulatory challenges.

conclusionAmazon Clinic's entry into the telehealth sector represents a significant development with various strengths and opportunities. However, it faces challenges from established healthcare providers and regulatory landscapes. The future success of Amazon Clinic will depend on strategic collaborations, addressing service gaps, and navigating competition and regulations. Telemedicine's impact will hinge on its ability to effectively leverage these opportunities and overcome inherent challenges in the ever-evolving healthcare landscape.

Indexed as

AmazonCOVID-19Outpatient clinicPrimary CareSWOTTele-healthTelemedicine

Identifiers

PMID40548215
PMCPMC11612725

What Socratic holds

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LicenceCC BY-NC
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Registered trials

None linked

Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the Socratic graph.