ArticleNPJ digital medicine2025
Digital transformation with clinical alerts and personalized care systems in an integrated value based model.
Article in NPJ digital medicine, 2025. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 1 paper.
What it found
Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.
The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.
The trial behind it
Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.
Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.
Who cites it
1 citing paper in PubMed.
- From Integrated Care to Learning Systems.Healthcare (Basel, Switzerland) · 2026Review
Corrections and comments
PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.
Authors and funding
16 authors.
Funding
No grant is acknowledged in the PubMed record.
Abstract
Patient portals are widely available to facilitate self-service interactions, including appointment booking, offering convenience to users. Promoting clinically appropriate care pathways, however, is complex; portals must recognize patient intent while striving for an intuitive experience. In October 2024, the Southern California Permanente Medical Group, which serves 4.9 M patients, deployed the Kaiser Permanente Intelligent Navigator (KPIN), a system that augments the patient portal to enhance care navigation and the patient experience. It applies natural language processing to generate alerts for high-acuity cases, and it recommends suitable care offerings. Early findings are promising, with the AUC for clinical alerts and clinical navigation at 0.977 and 0.889, respectively. KPIN's adjusted successful booking rate was 53.68%, with an abandonment rate of 2.94% (IQR: 2.77-3.11%), aligning with patient survey results showing an 8.63 percentage point increase for positive sentiment. These results highlight the success of KPIN in an integrated value-based care delivery model.
Identifiers
What Socratic holds
Registered trials
Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the Socratic graph.