Evidence map›Paper›PMID 40815352›Full record

ArticleInternational journal of clinical pharmacy2025

Perceived importance of tailored education to prevent second victim phenomenon in clinical pharmacy practice: a focus group study with community pharmacists.

Ivana Zimonjić, Valentina Marinković, Dragana Jocić, Lazar Dražeta, Marina Odalović

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Article in International journal of clinical pharmacy, 2025. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 5 papers.

0numbers the graph read from it
0cells of the map it votes in
5citing papers in PubMed
–field-weighted citation impact
1 · What the graph read from it

What it found

Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.

The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.

2 · The registry

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Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.

Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.

3 · Its place in the literature

Who cites it

5 citing papers in PubMed.

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4 · The record

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PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.

5 · Who and what money

Authors and funding

5 authors.

Ivana ZimonjićFaculty of Pharmacy, Department of Social Pharmacy and Pharmaceutical Legislation, University of Belgrade, Vojvode Stepe 450, 11000, Belgrade, Serbia. ivana.zimonjic@pharmacy.bg.ac.rs.ORCID http://orcid.org/0000-0002-1795-3487
Valentina MarinkovićFaculty of Pharmacy, Department of Social Pharmacy and Pharmaceutical Legislation, University of Belgrade, Vojvode Stepe 450, 11000, Belgrade, Serbia.ORCID http://orcid.org/0000-0001-6745-5059
Dragana JocićBENU Pharmacy, PHOENIX Group Serbia, Belgrade, Serbia.ORCID http://orcid.org/0000-0002-6075-7641
Lazar DražetaSingidunum University, Belgrade, Serbia.ORCID http://orcid.org/0000-0001-5246-6468
Marina OdalovićFaculty of Pharmacy, Department of Social Pharmacy and Pharmaceutical Legislation, University of Belgrade, Vojvode Stepe 450, 11000, Belgrade, Serbia.ORCID http://orcid.org/0000-0002-3050-8361

Funding

No grant is acknowledged in the PubMed record.

6 · The paper itself

Abstract

backgroundThe second victim phenomenon, referring to the impact of patient safety incidents on healthcare professionals, also affects pharmacists. Dispensing errors or inadequate counselling cause anxiety, reduced motivation, and staff turnover. Support programmes exist for healthcare professionals, but not specifically for pharmacists.

aimTo explore pharmacists' perceptions of tailored education to enhance competencies in overcoming second victim experiences, including (i) potential impacts, (ii) recommended content for professional development and undergraduate curricula, (iii) preferred design and delivery methods, and (iv) experience with existing programmes.

methodA qualitative focus group study using the experiences, opinions, and recommendations approach was conducted in Serbia. Data were collected through a semi-structured guide and a self-reported questionnaire on participation in existing programmes. Discussions continued until saturation. Recordings were transcribed verbatim and analysed using the inductive thematic approach with MAXQDA software. Descriptive statistics summarised programme participation.

resultsParticipants perceived tailored education as necessary for improving error response, empowering individuals and the profession, and enhancing pharmaceutical care. Thematic analysis identified four themes: (i) impacts of tailored programmes, (ii) topics for professional development, (iii) topics for undergraduate curricula, and (iv) programme design and delivery. Key areas included soft skills, risk and stress management. Undergraduate education should strengthen communication, motivation, and career development. Preferred methods were workshops and blended learning. Of 25 participants, 20 (80%) attended support programmes; 20 (80%) reported improved competence, and 20 (80%) would recommend them to colleagues.

conclusionCommunity pharmacists perceived tailored education addressing second victim experiences as important for professional resilience and improving pharmaceutical care.

Indexed as

Attitude of Health PersonnelCommunity Pharmacy ServicesEducation, PharmacyMedication ErrorsPharmacistsPharmacy Service, HospitalAdultCurriculumFemaleFocus GroupsHumansMaleMiddle AgedPatient SafetyQualitative ResearchSerbiaCommunity pharmacy servicesMedication errorsOccupational healthPatient safetyResilienceRisk management

Identifiers

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Registered trials

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Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the Socratic graph.