Evidence mapPaperPMID 40822908Full record

ArticleFrontiers in digital health2025

Determinants of chronic disease patients' intention to use Internet diagnosis and treatment services: based on the UTAUT2 model.

Jing Zhao, Bei Li, Jianwei Sun, Xu Zeng, Jing Zheng

Abstract read
In one paragraph

Article in Frontiers in digital health, 2025. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 4 papers.

0numbers the graph read from it
0cells of the map it votes in
4citing papers in PubMed
field-weighted citation impact
1 · What the graph read from it

What it found

Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.

The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.

2 · The registry

The trial behind it

Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.

Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.

3 · Its place in the literature

Who cites it

4 citing papers in PubMed.

  1. Article
  2. Article
  3. Article
  4. Article
4 · The record

Corrections and comments

PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.

5 · Who and what money

Authors and funding

5 authors.

Jing ZhaoDepartment of Biomedical Informatics, School of Life Sciences, Central South University, Changsha, China.
Bei LiDepartment of Biomedical Informatics, School of Life Sciences, Central South University, Changsha, China.
Jianwei SunShenzhen Health Development Research and Data Management Center, Shenzhen, China.
Xu ZengShenzhen Health Development Research and Data Management Center, Shenzhen, China.
Jing ZhengShenzhen Health Development Research and Data Management Center, Shenzhen, China.

Funding

No grant is acknowledged in the PubMed record.

6 · The paper itself

Abstract

Background: Chronic diseases are a significant public health concern. Internet diagnosis and treatment services can effectively monitor chronic diseases and are vital for alleviating the healthcare system burden caused by these conditions. Distinguishing itself from prior investigations, this study focuses on the critical cohort of chronic disease patients and, building upon the UTAUT2 framework, introduces additional constructs such as trust and medical habits. It systematically examines the pivotal determinants influencing the acceptance and utilization of Internet diagnosis and treatment services among chronic disease patients in Shenzhen, China. Objective: This study centers on the population of chronic disease patients in Shenzhen, China, by developing a theoretical model to elucidate their behavioral intentions toward utilizing Internet diagnosis and treatment services. Employing empirical methods, the research identifies the key determinants that influence patients' acceptance and adoption of these services. Furthermore, based on the interactive mechanisms among these factors, targeted policy recommendations are advanced to enhance service utilization rates and optimize the quality of Internet diagnosis and treatment services. Methods: Guided by the theoretical framework, and informed by expert consultations and a preliminary survey, the questionnaire was meticulously designed and refined. Employing a five-point Likert scale, the survey investigated the usage patterns of Internet diagnosis and treatment services among chronic disease patients in Shenzhen, China, as well as the factors influencing their behavioral intention. Utilizing convenience sampling, a total of 823 valid responses were collected. Subsequent data analysis was conducted using SPSS 26.0 and AMOS 28.0 software, encompassing descriptive statistics and structural equation modeling. Furthermore, the Bootstrap method was employed to rigorously assess the mediating effects within the model. Results: The empirical findings reveal that: (1) Model validation indicates that performance expectancy ( Conclusion: Performance expectancy, effort expectancy, social influence, price value, trust, perceived risk, and electronic health literacy constitute the principal determinants shaping the behavioral intention of chronic disease patients to adopt Internet diagnosis and treatment services. Drawing on these findings, this study advances targeted policy recommendations aimed at optimizing user experience and fostering the sustainable, high-quality development of Internet diagnosis and treatment services within chronic disease management.

Indexed as

behavioral intentionChinachronic disease patientsInternet diagnosis and treatmentUTAUT2

Identifiers

PMID40822908
PMCPMC12354382

What Socratic holds

Textmetadata
LicenceCC BY
Read underepoch 390

Registered trials

None linked

Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the Socratic graph.