Evidence map›Paper›PMID 40866419›Full record

ArticleScientific reports2025

AI-enhanced telemedicine: transforming resource allocation and cost-efficiency analysis via advanced queueing model.

Balveer Saini, Dharamender Singh, Kailash Chand Sharma, Dinesh Kumar Saini

Abstract read
In one paragraph

Article in Scientific reports, 2025. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 2 papers.

0numbers the graph read from it
0cells of the map it votes in
2citing papers in PubMed
–field-weighted citation impact
1 · What the graph read from it

What it found

Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.

The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.

2 · The registry

The trial behind it

Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.

Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.

3 · Its place in the literature

Who cites it

2 citing papers in PubMed.

  1. Article
  2. Article
4 · The record

Corrections and comments

PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.

5 · Who and what money

Authors and funding

4 authors.

Balveer SainiDepartment of Mathematics, M.S.J. Govt. P. G. College, Bharatpur, affiliated to Maharaja Surajmal Brij University, Bharatpur, Rajasthan, India.
Dharamender SinghDepartment of Mathematics, M.S.J. Govt. P. G. College, Bharatpur, affiliated to Maharaja Surajmal Brij University, Bharatpur, Rajasthan, India.
Kailash Chand SharmaDepartment of Mathematics, M.S.J. Govt. P. G. College, Bharatpur, affiliated to Maharaja Surajmal Brij University, Bharatpur, Rajasthan, India.
Dinesh Kumar SainiDepartment of IoT and Intelligent Systems, Manipal University Jaipur, Jaipur, Rajasthan, India. dineshkumar.saini@jaipur.manipal.edu.

Funding

No grant is acknowledged in the PubMed record.

6 · The paper itself

Abstract

The increasing demand for telemedicine makes conventional queueing approaches inadequate for meeting dynamic and priority-driven service needs. Therefore, a more advanced queueing mechanism is necessary to address these requirements. This paper integrates an advanced queueing model with AI-scheduling, implemented using deep reinforcement learning, to optimize digital healthcare by adjusting doctor availability dynamically and prioritizing patient care based on urgency and time of arrival. This study utilizes Q-learning, a model-free reinforcement learning algorithm, to optimize resource allocation by minimizing patient wait times and dynamically adjusting doctor assignments based on real-time queue status. This paper conducts a case study on a multi-specialty hospital, Dhanwantri Hospital and Research Centre (DHRC), Jaipur, to validate the proposed model in a realistic environment. The validation results from analyzing more than 5,000 patient records across 10 simulation runs showed that AI scheduling reduced wait times for emergency patients by 40%, with a 95% confidence interval of [35%, 45%]. However, stagnant scheduling increased peak-hour wait times by 80%. The AI-powered and static scheduling models' peak wait times were analyzed using a paired t-test. The p-value of 0.003 showed that AI-scheduling meaningfully cut wait times. Further, we analyze the financial effects of AI-scheduling at the DHRC Hospital, Jaipur. The cost-efficiency analysis results show a significant drop in patient costs, improved health professional usage, and improved hospital resource allocation. The findings of this paper suggest that AI-enhanced queue management not only improves patient care but also offers a scalable and cost-efficient approach to modern telemedicine services.

Indexed as

Artificial IntelligenceCost-Benefit AnalysisResource AllocationTelemedicineAlgorithmsHumansWaiting ListsAdvanced queueing modelAI-schedulingCost-efficiency analysisQ-learningReinforcement learningTelemedicine

Identifiers

PMID40866419
PMCPMC12391468

What Socratic holds

Textmetadata
LicenceCC BY-NC-ND
Read underepoch 390

Registered trials

None linked

Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the Socratic graph.