Association Between Total Quality Management and Financial Performance: Evidence From University Teaching Hospitals.

Total Quality Management (TQM) is a comprehensive approach that helps organizations succeed in maintaining high standards of operations and improving financial performance. The study examines the association between TQM and hospital financial performance. A cross-sectional survey using a previously validated questionnaire was conducted among hospital leaders, including directors, managers, heads of departments, and supervisors in Jordan. The sample was 172 leaders. Descriptive statistics were used to summarize variables of interest and multivariable logistic regression was employed to understand the association between TQM and financial performance in university teaching hospitals. The study found that implementation of TQM and financial performance among university teaching hospitals are moderate based on hospital leaders' perspectives. Moreover, the high implementation of TQM in university teaching hospitals is more likely to be associated with hospital financial performance's effectiveness than low implementation. However, the interaction of higher management positions and teamwork appears to have a positive association. Moderate and high teamwork increases the association of higher management positions, such as supervisory role with effective financial performance (aOR = 50.3,