Evidence map›Paper›PMID 41009314›Full record

ArticleBehavioral sciences (Basel, Switzerland)2025

Evaluating a Custom Chatbot in Undergraduate Medical Education: Randomised Crossover Mixed-Methods Evaluation of Performance, Utility, and Perceptions.

Isaac Sung Him Ng, Anthony Siu, Claire Soo Jeong Han, Oscar Sing Him Ho, Johnathan Sun, Anatoliy Markiv, Stuart Knight, Mandeep Gill Sagoo

Abstract read
In one paragraph

Article in Behavioral sciences (Basel, Switzerland), 2025. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 1 paper, 1 of them a synthesis that pooled it.

0numbers the graph read from it
0cells of the map it votes in
1citing papers in PubMed, 1 pooled it
–field-weighted citation impact
1 · What the graph read from it

What it found

Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.

The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.

2 · The registry

The trial behind it

Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.

Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.

3 · Its place in the literature

Who cites it

1 citing paper in PubMed, 1 synthesis or guideline pooled it.

  1. Pooled it
4 · The record

Corrections and comments

PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.

5 · Who and what money

Authors and funding

8 authors.

Isaac Sung Him NgFaculty of Life Sciences and Medicine, King's College London, London WC2R 2LS, UK.ORCID 0000-0002-0323-5740
Anthony SiuFaculty of Life Sciences and Medicine, King's College London, London WC2R 2LS, UK.ORCID 0000-0002-1647-4396
Claire Soo Jeong HanFaculty of Life Sciences and Medicine, King's College London, London WC2R 2LS, UK.
Oscar Sing Him HoFaculty of Life Sciences and Medicine, King's College London, London WC2R 2LS, UK.ORCID 0009-0005-8130-4077
Johnathan SunFaculty of Life Sciences and Medicine, King's College London, London WC2R 2LS, UK.
Anatoliy MarkivFaculty of Life Sciences and Medicine, King's College London, London WC2R 2LS, UK.
Stuart KnightFaculty of Life Sciences and Medicine, King's College London, London WC2R 2LS, UK.
Mandeep Gill SagooFaculty of Life Sciences and Medicine, King's College London, London WC2R 2LS, UK.

Funding

King's College London College Teaching Fund
6 · The paper itself

Abstract

backgroundWhile LLM chatbots are gaining popularity in medical education, their pedagogical impact remains under-evaluated. This study examined the effects of a domain-specific chatbot on performance, perception, and cognitive engagement among medical students.

methodsTwenty first-year medical students completed two academic tasks using either a custom-built educational chatbot (Lenny AI by qVault) or conventional study methods in a randomised, crossover design. Performance was assessed through Single Best Answer (SBA) questions, while post-task surveys (Likert scales) and focus groups were employed to explore user perceptions. Statistical tests compared performance and perception metrics; qualitative data underwent thematic analysis with independent coding (κ = 0.403-0.633).

resultsParticipants rated the chatbot significantly higher than conventional resources for ease of use, satisfaction, engagement, perceived quality, and clarity (

conclusionsThe custom chatbot improved usability; effects on deeper learning were not detected within the tasks studied. Future designs should support adaptive scaffolding, transparent sourcing, and critical engagement to improve educational value.

Indexed as

artificial intelligencechatbotscognitive loadeducational technologyLarge Language Modelslearning perceptionsmedical educationstudent engagement

Identifiers

PMID41009314
PMCPMC12467370

What Socratic holds

Textmetadata
LicenceCC BY
Read underepoch 390

Registered trials

None linked

Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the Socratic graph.