ArticleFrontiers in pharmacology2025
Public attitudes towards the implementation of pharmaceutical care services in community pharmacies - a 2025 nationwide cross-sectional survey among adults in Poland.
Article in Frontiers in pharmacology, 2025. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Not yet cited in PubMed.
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Abstract
Introduction: Pharmacists, as healthcare professionals, can improve treatment outcomes by providing pharmaceutical care services and implementing adherence-supporting tools. In Poland, these services are still at an early stage of development, and data on public attitudes toward them remain limited. Methods: A nationwide cross-sectional survey was conducted using the computer-assisted web interviews (CAWI) method on a stratified sample of 1,102 adults, representative in terms of gender, age, and place of residence. A validated questionnaire was used to assess attitudes toward pharmaceutical care services and adherence-supporting interventions. Sociodemographic and health-related factors were analyzed using multivariable logistic regression. Results: Attitudes toward pharmaceutical care were positive. The most frequently accepted services included drug interaction review (85.5%), explanation of dosing for new medications (83.5%), and monitoring therapy with previously unused medications (69.4%). Among adherence-supporting tools, instruction labels (85.5%) and simplified leaflets with pictograms (80.7%) were rated highest, followed by SMS or email reminders (59.2%) and additional pharmacist contact (46.7%-53.7%). Significant sociodemographic differences emerged: men more often valued shortened leaflets (83.1% vs. 77.8%), instruction labels (87.6% vs. 83.0%), and pharmacist follow-up (46.9% vs. 40.3%); respondents ≥60 years favored leaflets (85.2%) and labels (89.2%); parents more frequently accepted labels (87.8% vs. 81.6%). Higher education and better economic status were linked to more positive views of pharmaceutical care. Participants with chronic diseases more frequently accepted dosing explanations (86.1% vs. 80.4%), monitoring of new drugs (72.1% vs. 66.1%), and interaction reviews (88.1% vs. 82.2%), with diabetes or prediabetes emerging as the strongest predictor of positive attitudes. In multivariable analysis, male gender (aOR = 1.40; 95% CI = 1.10-1.79; p = 0.007) and good (aOR = 1.52; 95% CI = 1.04-2.21; p = 0.03) or average economic status (aOR = 1.64; 95% CI = 1.11-2.41; p = 0.01) were significantly associated with interest in free pharmacist consultations. Having children (aOR = 1.60; 95% CI = 1.15-2.23; p = 0.005) and occupational activity (aOR = 1.37; 95% CI = 1.03-1.81; p = 0.03) increased the likelihood of believing that a pharmacist consultation after receiving a prescription facilitates correct medication use. Conclusion: Implementing pharmacist consultations alongside simple adherence tools may significantly improve medication safety and treatment effectiveness in patients with chronic conditions.
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