ArticlePloS one2025
Perceived ease of use of telehealth services and associated factors in Saudi Arabia: A cross-sectional study.
Article in PloS one, 2025. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 2 papers.
What it found
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The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.
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Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.
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Who cites it
2 citing papers in PubMed.
- Acceptability of Telehealth Physical Therapy in Adults with Chronic Low Back Pain: A Multivariable Analysis of Knowledge, Attitudes, Barriers, and Biopsychosocial Health Factors.Healthcare (Basel, Switzerland) · 2026Article
- Measuring the impact of disability on telehealth self-efficacy in five Arab countries: a comparative study in Saudi Arabia and other Arab countries.Frontiers in public health · 2025Article
Corrections and comments
PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.
Authors and funding
12 authors.
Funding
No grant is acknowledged in the PubMed record.
Abstract
This paper aimed to explore the impact of disability along with other factors on telehealth usage, examining the degree of ease people feel while using telehealth services in Saudi Arabia. A cross-sectional study collected data from 428 Saudi adult participants via an online survey between October and November 2024. The Extended Unified Theory of Acceptance and Use of Technology (UTAUT) model was adopted to design the questionnaire. The paper utilized the binary Logistic Regression and the random forest algorithm to predict the participants' attitudes towards the ease of using Telehealth services. The ease of use of the telehealth system was assessed using the effort expectancy index, which measures participants' perceptions about feasibility, clarity, simplicity, and comfort related to the usage of telehealth services. The results showed perceptions supporting the ease of using telehealth services decreased for disabled individuals by 80% (p = 0.04) compared to non-disabled individuals. In contrast, availability of facilitating conditions (OR=9.18, p < 0.001), performance expectancy (OR=4.70, p = 0.006), perceived safety (OR=3.33, p = 0.044), and social influence (OR=3.82, p = 0.016) were positively and significantly associated with perceived ease of use. The presence of perceived barriers also had a positive effect (OR=3.62, p = 0.024). The random forest algorithm outperformed logistic regression in terms of classification accuracy and AUC (0.774 versus 0.758 in the test set). Classification models indicated that factors related to telehealth technology were the most influential in perceptions of ease of use. These findings underscore the need for policymakers to develop inclusive telehealth strategies that specifically address barriers faced by disabled individuals, ensuring equitable and accessible digital health services for all.
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Registered trials
Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the Socratic graph.