Evidence map›Paper›PMID 41361785›Full record

ArticleJournal of orthopaedic surgery and research2025

High patient and surgeon satisfaction with ChatGPT-generated responses to real patient questions regarding total knee arthroplasty.

Yilun Jiang, Jiesheng Zhu, Yuanyuan Lin, Zheng Su, Libing Zhang, Zhen Dong, Qiong Song, Pei Fan, Zhenxing Li

Abstract read
In one paragraph

Article in Journal of orthopaedic surgery and research, 2025. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 1 paper.

0numbers the graph read from it
0cells of the map it votes in
1citing papers in PubMed
–field-weighted citation impact
1 · What the graph read from it

What it found

Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.

The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.

2 · The registry

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Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.

3 · Its place in the literature

Who cites it

1 citing paper in PubMed.

  1. Efficacy of denosumab versus zoledronate on preventing secondary osteoporotic vertebral compression fracture: a prospective study with 2-year follow-up.Osteoporosis international : a journal established as result of cooperation between the European Foundation for Osteoporosis and the National Osteoporosis Foundation of the USA · 2026
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4 · The record

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PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.

5 · Who and what money

Authors and funding

9 authors.

Yilun JiangDepartment of Orthopedics, The Second Affiliated Hospital and Yuying Children's Hospital of Wenzhou Medical University, No.109, Xueyuan West Road, Wenzhou, China.
Jiesheng ZhuDepartment of Orthopedics, The Second Affiliated Hospital and Yuying Children's Hospital of Wenzhou Medical University, No.109, Xueyuan West Road, Wenzhou, China.
Yuanyuan LinDepartment of Orthopedics, The Second Affiliated Hospital and Yuying Children's Hospital of Wenzhou Medical University, No.109, Xueyuan West Road, Wenzhou, China.
Zheng SuDepartment of Orthopedics, The Second Affiliated Hospital and Yuying Children's Hospital of Wenzhou Medical University, No.109, Xueyuan West Road, Wenzhou, China.
Libing ZhangSchool of Biomedical Engineering, National Engineering Research Center of Ophthalmology and Optometry, Eye Hospital, Wenzhou Medical University, Wenzhou, 325027, China.
Zhen DongSchool of Computer Science, Fudan University, Songhu Road 2005, Shanghai, China.
Qiong SongDepartment of Orthopedics, Fuding Hospital, No.120, Gucheng South Road, Fuding, China.
Pei FanDepartment of Orthopedics, The Second Affiliated Hospital and Yuying Children's Hospital of Wenzhou Medical University, No.109, Xueyuan West Road, Wenzhou, China. fanpei@wmu.edu.cn.
Zhenxing LiDepartment of Orthopedics, The Second Affiliated Hospital and Yuying Children's Hospital of Wenzhou Medical University, No.109, Xueyuan West Road, Wenzhou, China. Lizhenxingkwss@163.com.

Funding

No grant is acknowledged in the PubMed record.

6 · The paper itself

Abstract

backgroundChat-Generative Pretrained Transformer (ChatGPT) has proven its value in medical information acquisition and perioperative education. This study aimed to evaluate correlated factors to explore the value of ChatGPT in patient communication.

methodsPerioperative questions were collected from 44 consecutive total knee arthroplasty (TKA) patients (mean age: 68.5 ± 8.2 years; 65% female; mean education: 4.8th grade) at a tertiary hospital between January and March 2024. Each patient provided five questions, for a total of 220 questions. The selected questions were answered by ChatGPT-3.5. Questionnaires were created and sent to 81 surgeons across hospital tiers (III-A, II-A, III-B) and 53 perioperative TKA patients who were not among the patients who provided the original questions. Some features of the respondents were collected and investigated for analysis. Readability scores were assessed via the Flesch‒Kincaid Grade Level (FKGL).

resultsThe most common questions concerned operation costs and payments (27 patients), postoperative pain (25 patients), and the procedure details and implants used (19 patients). The mean satisfaction rating of the 81 surgeons regarding the ChatGPT responses was 4.72/5; among the 53 patients, the mean satisfaction rating was 4.99/5. Professionalism and accuracy received scores of 4.41/5 and 4.36/5, respectively. More than half of the surgeons (55.6%) reported a willingness to use ChatGPT to answer nearly all (80%-100%) of their patients' questions. Correlation analysis revealed that a surgeon's score was influenced by the level of the hospital in which they worked and their surgical experience. The FKGL readability scores of the ChatGPT responses were high.

conclusionsPatients' responses to the questionnaires revealed their real clinical needs. The results of the study showed that ChatGPT has the potential to be a tool for communicating with patients. Understanding the responses generated by ChatGPT requires a high level of education, although the minimum level of education required can be reduced.

Indexed as

Arthroplasty, Replacement, KneeCommunicationPatient Education as TopicPatient SatisfactionPhysician-Patient RelationsSurgeonsAgedFemaleGenerative Artificial IntelligenceHumansMaleMiddle AgedSurveys and QuestionnairesArthroplastyGenerative artificial intelligenceHealth communicationKneeLarge language modelsPatient satisfactionReplacement

Identifiers

PMID41361785
PMCPMC12683780

What Socratic holds

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LicenceCC BY-NC-ND
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Registered trials

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Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the Socratic graph.