Evidence map›Paper›PMID 41477521›Full record

ArticleFrontiers in digital health2025

Consensus derived client outcomes and clinician actions for youth online chat mental health services: a Delphi study.

Sonia Curll, Kelly Mazzer, Sabina Albrecht, Skye Barbic, Amanda Fitzgerald, Kairi Kõlves, Nic Telford, Nickolai Titov, Debra Rickwood

Abstract read
PubMed Full text at PMC Publisher
In one paragraph

Article in Frontiers in digital health, 2025. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 1 paper.

0numbers the graph read from it
0cells of the map it votes in
1citing papers in PubMed
–field-weighted citation impact
1 · What the graph read from it

What it found

Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.

The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.

2 · The registry

The trial behind it

Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.

Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.

3 · Its place in the literature

Who cites it

1 citing paper in PubMed.

  1. Article
4 · The record

Corrections and comments

PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.

5 · Who and what money

Authors and funding

9 authors.

Sonia CurllFaculty of Health, University of Canberra, Canberra, ACT, Australia.
Kelly MazzerFaculty of Health, University of Canberra, Canberra, ACT, Australia.
Sabina Albrechtheadspace National Youth Mental Health Foundation, Melbourne, VIC, Australia.
Skye BarbicFaculty of Medicine, The University of British Columbia, Vancouver, BC, Canada.
Amanda FitzgeraldSchool of Psychology, University College Dublin, Dublin, Ireland.
Kairi KõlvesAustralian Institute for Suicide Research and Prevention, School of Applied Psychology, Griffith University, Brisbane, QLD, Australia.
Nic Telfordheadspace National Youth Mental Health Foundation, Melbourne, VIC, Australia.
Nickolai TitovFaculty of Medicine, Health, and Human Sciences, Macquarie University, Sydney, NSW, Australia.
Debra RickwoodFaculty of Health, University of Canberra, Canberra, ACT, Australia.

Funding

No grant is acknowledged in the PubMed record.

6 · The paper itself

Abstract

Introduction: Online chat services have increased mental health care access for young people (12-25 years), yet their effectiveness remains unclear. This is partly due to a lack of consensus about primary client outcomes and clinician actions facilitating positive service outcomes. This study sought to identify (a) outcomes most important for young people accessing mental health support via online chat, and (b) clinician actions most relevant to achieving these outcomes. Method: A comprehensive list of potential outcomes and actions was developed through literature review and consultation with youth online chat service providers. A three-round Delphi study was conducted with three panels of youth, researchers, and clinicians ( Results: Eleven client outcomes reached consensus: Conclusions: The identified client outcomes and clinician actions offer preliminary guidance for monitoring and evaluating youth online chat support. Future research should test and refine these domains within service contexts to inform robust measurement tool development for evaluating youth online chat services.

Indexed as

Delphidigital mental healthevaluationfidelityonline chatoutcome measurementyouth mental health

Identifiers

PMID41477521
PMCPMC12748242

What Socratic holds

Textmetadata
LicenceCC BY
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Registered trials

None linked

Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the Socratic graph.