ArticleFrontiers in clinical diabetes and healthcare2025
Evaluation of the implementation of a patient portal pilot intervention among people with type 2 diabetes at community health centers.
Article in Frontiers in clinical diabetes and healthcare, 2025. The graph could read no effect estimate from its abstract, so it casts no vote on the map. It is linked to trial NCT05180721 (A Multi-level Intervention to Increase Access and Use of the Patient Portal), which is not on this map. Not yet cited in PubMed.
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A Multi-level Intervention to Increase Access and Use of the Patient Portal
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5 authors.
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Abstract
Introduction: A pilot study of a multilevel, 6-month intervention (MAP) designed to increase patient portal use among patients with type 2 diabetes at community health centers (CHCs) showed promising results. The aim of this implementation analysis is to (1) describe the nurse-patient interactions and documentation of care during MAP, (2) report MAP implementation successes and challenges, and (3) describe participants' use of other online health resources. Methods: Data were collected from MAP nurses ( Results: The content of portal messages between nurses and participants was educational and supportive. Numerous health-related social needs that influence participant diabetes self-management were identified, many of which were handled with relevant referrals. Participant-reported challenges changed over time, with technical barriers decreasing and competing demands increasing. Participants increased their use of online resources for health improvement. Discussion: Addressing implementation challenges may allow the expansion of programs like MAP in CHCs and ultimately improve diabetes outcomes. Clinical Trial Registration: clinicaltrials.gov, identifier NCT05180721.
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