Evidence map›Paper›PMID 41674666›Full record

ArticleExploratory research in clinical and social pharmacy2026

Transition to electronic prescriptions in pharmacies: Workflows, services, and access to medication - A mixed methods approach.

Alexander Graf, Maike Henningsen, Maximillian Zinner

Abstract read
In one paragraph

Article in Exploratory research in clinical and social pharmacy, 2026. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 1 paper.

0numbers the graph read from it
0cells of the map it votes in
1citing papers in PubMed
–field-weighted citation impact
1 · What the graph read from it

What it found

Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.

The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.

2 · The registry

The trial behind it

Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.

Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.

3 · Its place in the literature

Who cites it

1 citing paper in PubMed.

  1. Article
4 · The record

Corrections and comments

PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.

5 · Who and what money

Authors and funding

3 authors.

Alexander GrafWitten/Herdecke University, School of Medicine, Faculty of Health, Alfred Herrhausen-Strasse 50, 58448 Witten, Germany.
Maike HenningsenWitten/Herdecke University, School of Medicine, Faculty of Health, Alfred Herrhausen-Strasse 50, 58448 Witten, Germany.
Maximillian ZinnerWitten/Herdecke University, School of Medicine, Faculty of Health, Alfred Herrhausen-Strasse 50, 58448 Witten, Germany.

Funding

No grant is acknowledged in the PubMed record.

6 · The paper itself

Abstract

Background: Germany's declining number of pharmacies raised concerns about patients' access to medication. To address this, pharmacies have started offering (digital) services, including analog and digital options such as phone consultation or medication delivery. According to existing literature, these services could improve access to medication. However, before the introduction of electronic prescriptions (ePs) in 2022, using these services in Germany was cumbersome. Objectives: Given this context, the aim of the study was to examine the challenges and potentials of electronic prescriptions in German pharmacies. Methods: A two-stage sequential mixed methods approach was used, combining semi-structured interviews with an online survey among 1215 pharmacists. Results: Nearly half of surveyed pharmacists (49.3%) supported the transition to electronic prescriptions, while 37.0% opposed it. Technical errors were widespread (mentioned by 90.5%) and disrupted both dispensing and service workflows. Over half (53.3%) believed ePs worsened in-pharmacy pick-up for patients, while 59.3% saw no major effect on (digital) services. More than one in four (28.5%) observed improvements in medication delivery through digital transfer, but many noted increased competition from large online pharmacies, increased workflow complexity, limited perceived patient demand and low profitability. Conclusion: Electronic prescriptions were associated with many challenges for pharmacists. Although they might have the potential to improve patient access to medications, this remains limited by technical instability, low patient digital literacy, and pharmacists' perceptions of limited usefulness. Enhancing pharmacist and patient experiences by reducing technical errors, ensuring profitability of (digital) services, and improving patients' readiness is essential to realize the potential of ePs.

Indexed as

Access to medication(Digital) pharmacy servicesElectronic prescribingMedication dispensingTechnology acceptance

Identifiers

PMID41674666
PMCPMC12887101

What Socratic holds

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LicenceCC BY
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Registered trials

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Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the Socratic graph.