Evidence map›Paper›PMID 41836631›Full record

ArticleDigital health

What drives telehealth use? Evidence from a two-wave panel study.

Linh Thi Thuy Tran, Thuy Dung Pham Thi, Nam Tien Duong

Abstract read
In one paragraph

Article in Digital health. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Not yet cited in PubMed.

0numbers the graph read from it
0cells of the map it votes in
0citing papers in PubMed
–field-weighted citation impact
1 · What the graph read from it

What it found

Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.

The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.

2 · The registry

The trial behind it

Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.

Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.

3 · Its place in the literature

Who cites it

0 citing papers in PubMed.

No citing paper in PubMed yet.

4 · The record

Corrections and comments

PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.

5 · Who and what money

Authors and funding

3 authors.

Linh Thi Thuy TranFaculty of Banking and Finance, Thai Nguyen University of Economics and Business Administration, Phan Dinh Phung ward, Thai Nguyen, Thai Nguyen Province, Viet Nam.
Thuy Dung Pham ThiDepartment of Marketing and Distribution Management, Asia Eastern University of Science and Technology, New Taipei City.
Nam Tien DuongDepartment of Science, Technology and International Projects, Ho Chi Minh City University of Economics and Finance, Ho Chi Minh City, Vietnam.ORCID https://orcid.org/0000-0001-6757-797X

Funding

No grant is acknowledged in the PubMed record.

6 · The paper itself

Abstract

Objective: This study investigates the key factors influencing users' intention to continue using telehealth platforms in Vietnam. Specifically, it examines the temporal relationships among hedonic value, utilitarian value, perceived privacy, perceived security, doctor-patient communication quality (DPCQ), trust, and continuance intention. Methods: A longitudinal two-wave survey design was employed, with data collected from telehealth users at two time points (Time 1: Results: The findings indicate that hedonic value, utilitarian value, perceived privacy, perceived security, and doctor-patient communication quality at Time 1 all significantly predict user trust at Time 2. Trust, in turn, significantly influences users' continuance intention toward telehealth services. The analysis confirms the temporal precedence of trust and highlights the crucial role of high-quality communication in fostering long-term engagement with telehealth platforms. Conclusions: By integrating emotional, functional, and relational drivers within a validated longitudinal framework, this study advances the theoretical understanding of telehealth adoption and continuance behavior. The results provide practical implications for telehealth platform developers and healthcare providers seeking to strengthen user trust and sustain long-term engagement.

Indexed as

communicationsecurityTelehealthtrustvalues

Identifiers

PMID41836631
PMCPMC12988289

What Socratic holds

Textmetadata
LicenceCC BY-NC
Read underepoch 390

Registered trials

None linked

Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the Socratic graph.