Evidence map›Paper›PMID 41923767›Full record

ArticleFrontiers in public health2026

Driving older adults' online engagement through an integrated service experience: a mixed-methods study in an online-merge-offline educational context.

Yi Mei, Ze Wang

Abstract read
In one paragraph

Article in Frontiers in public health, 2026. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Not yet cited in PubMed.

0numbers the graph read from it
0cells of the map it votes in
0citing papers in PubMed
–field-weighted citation impact
1 · What the graph read from it

What it found

Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.

The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.

2 · The registry

The trial behind it

Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.

Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.

3 · Its place in the literature

Who cites it

0 citing papers in PubMed.

No citing paper in PubMed yet.

4 · The record

Corrections and comments

PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.

5 · Who and what money

Authors and funding

2 authors.

Yi MeiSchool of Finance, Zhejiang University of Finance & Economics, Hangzhou, Zhejiang, China.
Ze WangSchool of Finance, Zhejiang University of Finance & Economics, Hangzhou, Zhejiang, China.

Funding

No grant is acknowledged in the PubMed record.

6 · The paper itself

Abstract

Objective: This study examines how integrated service experience shapes older adults' online engagement in online-merge-offline (OMO) platforms and investigates the role of digital literacy in this process. Methods: Using a mixed-methods design, we built a theoretical framework through grounded theory based on interviews and secondary data. We then applied Partial Least Squares Structural Equation Modeling (PLS-SEM) to test the framework using survey data. Results: Integrated service experience, which consists of offline service experience and online-offline integration, significantly increases older adults' engagement. Offline service experience improves satisfaction with offline services, and both this satisfaction and online-offline integration heighten perceived value of online services. Higher perceived value, in turn, promotes online engagement. Digital literacy directly increases engagement and strengthens the effect of perceived value on online engagement. Discussion: These findings clarify the mechanisms of older adults' online engagement in OMO educational platforms and extend lifelong learning and geragogy theories into digitally blended environments. They also offer practical guidance for designing age-friendly and motivation-sensitive OMO strategies that support inclusive and sustained later-life learning.

Indexed as

Computer LiteracyEducation, DistanceInternetAgedDigital MediaFemaleHumansMaleSurveys and Questionnairesdigital literacyeducational platformsintegrated service experienceolder adults’ online engagementonline-merge-offline

Identifiers

PMID41923767
PMCPMC13036378

What Socratic holds

Textmetadata
LicenceCC BY
Read underepoch 390

Registered trials

None linked

Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the Socratic graph.