Evidence map›Paper›PMID 42027918›Full record

ArticleFrontiers in public health2026

Perceptions of care quality and human rights in Italian outpatient facilities during and after the pandemic.

Elisa Cantone, Goce Kalcev, Massimo Tusconi, Alessandra Perra, Gabriele Finco, Clelia Madeddu, Laura Atzori, Elisabetta Cotti, Fabrizio Bert, Antonio Preti and 14 more

Abstract read
In one paragraph

Article in Frontiers in public health, 2026. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 1 paper.

0numbers the graph read from it
0cells of the map it votes in
1citing papers in PubMed
–field-weighted citation impact
1 · What the graph read from it

What it found

Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.

The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.

2 · The registry

The trial behind it

Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.

Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.

3 · Its place in the literature

Who cites it

1 citing paper in PubMed.

  1. Article
4 · The record

Corrections and comments

5 · Who and what money

Authors and funding

24 authors.

Elisa CantonePhD Program "Capacities Building for Global Health", University of Cagliari, Cagliari, Italy.
Goce KalcevUniversity Hospital of Cagliari, Cagliari, Italy.
Massimo TusconiUniversity Hospital of Cagliari, Cagliari, Italy.
Alessandra PerraDepartment of Medical Sciences and Public Health, University of Cagliari, Cagliari, Italy.
Gabriele FincoDepartment of Medical Sciences and Public Health, University of Cagliari, Cagliari, Italy.
Clelia MadedduDepartment of Medical Sciences and Public Health, University of Cagliari, Cagliari, Italy.
Laura AtzoriDepartment of Medical Sciences and Public Health, University of Cagliari, Cagliari, Italy.
Elisabetta CottiDepartment of Surgical Sciences, University of Cagliari, Cagliari, Italy.
Fabrizio BertDepartment of Public Health and Pediatrics Sciences, University of Torino, Torino, Italy.
Antonio PretiDepartment of Neurosciences, University of Torino, Torino, Italy.
Giuseppe La TorreDepartment of Public Health and Infectious Diseases, "Sapienza" University of Rome, Rome, Italy.
Mauro CarzeddaDepartment of Medical Sciences and Public Health, University of Cagliari, Cagliari, Italy.
Orsola MarraDepartment of Medical Sciences and Public Health, University of Cagliari, Cagliari, Italy.
Francesco Tomaso MuscasDepartment of Medical Sciences and Public Health, University of Cagliari, Cagliari, Italy.
Viviana FortePhD Program "Capacities Building for Global Health", University of Cagliari, Cagliari, Italy.
Stefano LorraiDepartment of Medical Sciences and Public Health, University of Cagliari, Cagliari, Italy.
Caterina La CasciaBiomedicine, Neuroscience, and Advanced Diagnostics, University of Palermo, Palermo, Italy.
Laura Loli DanoRyerson University, Toronto, ON, Canada.
Mehmet EskinPsychology Department, Koc University, Istanbul, Turkey.
Fatma CharfiTunis El Manar University, Tunis, Tunisia.
Michela AtzeniDepartment of Medical Sciences and Public Health, University of Cagliari, Cagliari, Italy.
Enzo TramontanoDepartment of Life and Environmental Sciences, University of Cagliari, Cagliari, Italy.
Giulia CossuDepartment of Medical Sciences and Public Health, University of Cagliari, Cagliari, Italy.
Mauro Giovanni CartaDepartment of Medical Sciences and Public Health, University of Cagliari, Cagliari, Italy.

Funding

No grant is acknowledged in the PubMed record.

6 · The paper itself

Abstract

Background: This study investigated whether job satisfaction and perceptions of respect for human rights among healthcare workers and patients improved in the post-COVID period compared to during the pandemic in 2021. Methods: Conducted in October 2025 across five outpatient hospital units in Sardinia, Italy, this cross-sectional survey involved 97 healthcare professionals and 129 patients recruited voluntarily based on service requirements attendance. The "Well-Being at Work and Respect for Human Rights" questionnaire (WWRR) was used to assess job satisfaction, organizational climate, respect for human rights, and perceived adequacy of resources. Chi-square tests were used to compare categorical variables, and one-way ANOVA with Bonferroni correction was used to analyze mean WWRR scores. Results: Results indicated that, compared to 2021, healthcare workers' scores remained largely unchanged, reflecting modest satisfaction and ongoing concerns about organizational factors, staffing, and resource availability. Conversely, patients reported significantly higher satisfaction, particularly in areas of care quality, organizational efficiency, and respect for rights, with notable improvements in organizational satisfaction since 2021 ( Conclusion: While patient trust in healthcare services has largely rebounded in the post-pandemic period, this masks ongoing challenges in restoring healthcare workers' morale and satisfaction. Persistent systemic issues strain staff well-being and threaten the quality, efficiency, and sustainability of care. Bridging the gap between renewed patient confidence and the unresolved difficulties faced by healthcare workers must become a central priority for policymakers and administrators. By improving workplace conditions, fostering supportive organizational cultures, and investing in staff development and well-being, healthcare systems can secure a durable, post-crisis recovery.

Indexed as

Ambulatory Care FacilitiesCOVID-19Health PersonnelHuman RightsJob SatisfactionQuality of Health CareAdultAttitude of Health PersonnelCross-Sectional StudiesFemaleHumansItalyMaleMiddle AgedPandemicsSurveys and Questionnaireshealthcare workersjob satisfactionpandemicpatientspost-pandemicrespect for human rightsWWRR

Identifiers

PMID42027918
PMCPMC13100878

What Socratic holds

Textmetadata
LicenceCC BY
Read underepoch 390

Registered trials

None linked

Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the Socratic graph.