ArticleFrontiers in psychology2026
Development and application of a scale for older patients' perceived ageist behavior of medical staff in China.
Article in Frontiers in psychology, 2026. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 1 paper.
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1 citing paper in PubMed.
- Fertility Social Mentality Scale for Women of Childbearing Age: a scale development study.Frontiers in psychology · 2026Article
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Abstract
Objective: To develop and validate the Older Patients' Perceived Ageist Behavior of Medical Staff (OPABMS) Scale, assess the current status of OPABMS, and explore the association between OPABMS and older patients' loyalty (OPL), thereby providing an evidence base for reducing ageism and improving patient retention. Methods: The OPABMS scale was developed through a multi-stage process involving literature review, expert consultation, in-depth interviews, and pilot survey, after which item analysis, exploratory factor analysis, confirmatory factor analysis, convergent validity, discriminant validity, criterion validity, reliability analysis, measurement invariance, and common method bias testing were performed to evaluate its psychometric properties. A total of 1,010 older patients who had visited medical institutions in the past year were recruited as a convenience sample. Data were collected using a sociodemographic questionnaire, the OPABMS Scale, the Patient Loyalty Scale and the Patient Satisfaction Scale. Results: The scale comprises 13 items grouped into three dimensions: Avoidance Behavior (AB), Perfunctory Behaviors (PB) and Complaint Behavior (CB). The overall mean score for OPABMS was 2.08 ( Conclusion: The OPABMS Scale demonstrates satisfactory reliability and validity and can thus serve as an appropriate instrument for measuring OPABMS. Older patients perceived a slightly below-moderate level of ageist behaviors from medical staff. These perceived behaviors were negatively associated with OPL. Health authorities, medical institutions, and medical staff should pay greater attention to OPABMS and its potential negative implications.
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