Evidence mapPaperPMID 42086913Full record

ArticleNPJ digital medicine2026

A qualitative interview study investigating patient, health professional, and developer perspectives on real-world implementation of patient-centered AI systems.

Natalie Benda, Pooja Desai, Zayan Reza, Victoria Winogora, Uday Suresh, Yiye Zhang, Alison Hermann, Rochelle Joly, Jyotishman Pathak, Meghan Reading Turchioe

Abstract read
In one paragraph

Article in NPJ digital medicine, 2026. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Not yet cited in PubMed.

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0cells of the map it votes in
0citing papers in PubMed
field-weighted citation impact
1 · What the graph read from it

What it found

Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.

The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.

2 · The registry

The trial behind it

Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.

Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.

3 · Its place in the literature

Who cites it

0 citing papers in PubMed.

No citing paper in PubMed yet.

4 · The record

Corrections and comments

5 · Who and what money

Authors and funding

10 authors.

Natalie BendaSchool of Nursing, Columbia University, New York, NY, USA.
Pooja DesaiDepartment of Biomedical Informatics, Columbia University, New York, NY, USA.
Zayan RezaMailman School of Public Health, Columbia University, New York, NY, USA.
Victoria WinogoraSchool of Nursing, Columbia University, New York, NY, USA.
Uday SureshDepartment of Biomedical Informatics, Vanderbilt University Medical Center, Nashville, TN, USA.
Yiye ZhangDepartment of Population Health Sciences, Weill Cornell Medicine, New York, NY, USA.
Alison HermannDepartment of Psychiatry, Weill Cornell Medicine, New York, NY, USA.
Rochelle JolyDepartment of Obstetrics and Gynecology, Weill Cornell Medicine, New York, NY, USA.
Jyotishman PathakDepartment of Population Health Sciences, Weill Cornell Medicine, New York, NY, USA.
Meghan Reading TurchioeSchool of Nursing, Columbia University, New York, NY, USA. mr3554@cumc.columbia.edu.

Funding

NIMH NIH HHS R41MH124581-S1
6 · The paper itself

Abstract

Artificial intelligence (AI) systems in healthcare often fail to improve patient outcomes despite high development accuracy. We conducted semi-structured interviews with patients (n = 18), health professionals (n = 8), and AI developers (n = 8), using a postpartum depression risk algorithm as a use case. Through thematic analysis informed by sociotechnical frameworks, we identified six themes: harm mitigation, clinical utility, communication strategies, data quality, privacy/security, and responsible governance. All stakeholders emphasized that patient-centered AI must provide actionable benefits while minimizing bias, stigma, and anxiety. Patients wanted professional interpretation of AI outputs. Participants identified tensions between explainability and accuracy, varying patient preferences for accessing predictions, and unclear accountability when AI recommendations cause adverse outcomes. Our findings support patient-centered implementation through four strategies: providing professionals with competencies and protected time; engaging stakeholders throughout development; offering flexible communication accommodating diverse health literacy; and establishing multi-layered governance with shared accountability across developers, professionals, and institutions.

Identifiers

PMID42086913
PMCPMC13144722

What Socratic holds

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Registered trials

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Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the Socratic graph.