ArticleExtended abstracts on Human factors in computing systems. CHI Conference2026
More Older Adults Try Patient Portals in Recent Years, but Many Don't Continue: A Meta-Analysis.
Article in Extended abstracts on Human factors in computing systems. CHI Conference, 2026. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Not yet cited in PubMed.
What it found
Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.
The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.
The trial behind it
Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.
Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.
Who cites it
0 citing papers in PubMed.
No citing paper in PubMed yet.
Corrections and comments
PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.
Authors and funding
2 authors.
Funding
Abstract
Patient portals are a convenient way for patients to communicate with healthcare providers and manage care. Active portal engagement is associated with enhanced knowledge, increased self-efficacy, and improved symptom management. However, gaps in portal use persist, particularly among older adults. We conducted a random-effects meta-analysis of studies published between 2005 and 2025, with publication year as a moderator. From 1,487 unique records, 18 studies were included in the meta-analysis. We found that an estimated 55% of older adults have used a patient portal at least once, and 49% were continuing users, although these rates varied widely across studies. Publication year was a significant moderator for ever having used a patient portal, suggesting increasing uptake over time, but was not significantly associated with continued use. These findings suggest that improving onboarding alone may not be sufficient; ongoing tech support is needed to sustain long-term patient portal engagement among older adults.
Indexed as
Identifiers
What Socratic holds
Registered trials
Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the Socratic graph.